FirstBank responds to false claims circulating online

We recently learned of a sponsored report regarding charges against our bank in some online publications. We are aware of the allegations against us. Although we cannot provide further comments since the matter is sub-judice, we can assure you that the basis of the charge stems from a baseless claim made by a delinquent debtor, aiming to embarrass the bank and undermine our loan recovery efforts and legal enforcement of our security collateral interest, following the relevant terms. We assure you that we operate under the highest standards of ethical conduct and will never engage in any illegal activities.

At FirstBank, our commitment to providing top-notch financial services to our valued customers remains unwavering. We take full pride in maintaining high customer satisfaction and trust. We cherish our customers and stakeholders and will always take the necessary legal steps to counter any attempts by uncooperative debtors to dissipate depositors’ funds under our custody.

We appreciate that the allegations against us may cause our consumers and stakeholders anxiety. We want you to know that we are doing everything possible to handle this problem properly and justly. We completely trust our legal system and believe that justice will be done.

We appreciate your continuing confidence in FirstBank. We will always serve you with the greatest financial services while adhering to our ethical standards. Please do not hesitate to contact us with any queries or issues. Our skilled staff is always available to help you. Thank you for deciding on FirstBank.

We look forward to assisting you with your financial needs.